Personal Data Protection

Privacy Policy nohu90 – Our Commitment to Protecting the Personal Data of Malaysian Players

At nohu90, privacy is not merely a legal obligation — it is a core value we have held firmly since the very first day this platform was built. We understand that your trust depends on how we handle the information you share with us. This Privacy Policy clearly and honestly explains how nohu90 collects, uses, protects, and in certain circumstances shares your personal data.

Updated: 1 January 2026 en-MY 256-bit SSL PDPA Compliant

Nohu90's Privacy Commitment to Malaysian Players

Six core principles that guide how nohu90 manages your data.

Full 256-bit SSL Encryption

All data transmitted between your device and nohu90's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB. Your information is never transmitted without protection.

No Sale of Data to Third Parties

Nohu90 has never sold, rented, or transferred your personal data to any third party for their marketing purposes — and never will. Your data belongs to you, not to nohu90 as a business asset to be sold to anyone.

Restricted & Controlled Data Access

Only nohu90 staff who require access to your data for service purposes — such as the support team and finance team — are permitted to access your information, and only to the extent necessary for their responsibilities.

Right to Data Erasure

You have the right to request that nohu90 delete your personal data when it is no longer needed, subject to legal retention requirements. Data deletion requests will be processed within 30 calendar days of the application being received.

Malaysia PDPA Compliance

All of nohu90's data handling practices are designed to comply with Malaysia's Personal Data Protection Act (PDPA). nohu90 stays up to date with the latest legislative amendments to ensure your protection consistently exceeds the minimum standards required.

Full Transparency in Data Use

Nohu90 does not hide what we do with your data behind complex legal language. This Privacy Policy is written in plain, straightforward language so that every Malaysian player knows exactly what happens with their information.

By registering and using the nohu90 platform, you agree to the collection and use of your information as described in this Privacy Policy. This Privacy Policy forms part of the Terms & Conditions nohu90 and should be read together with that document.

01

Introduction

Nohu90 is an online casino platform operating in Malaysia, offering digital entertainment services including slots, Live Casino, baccarat, Sports Betting covering the Malaysia Super League, EPL, badminton, e-sports, and much more. In operating this platform, nohu90 collects and processes certain personal data belonging to our members.

This Privacy Policy explains in detail how nohu90 acts as the data controller and takes full responsibility for the personal data you provide to us or that we collect while you use the nohu90 platform. We understand that your trust depends on how we handle this information.

This nohu90 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how organisations collect, store, and use the personal data of individuals in Malaysia. We are committed to ongoing compliance with applicable legislation and to updating this policy in line with changes in the law.

02

Types of Personal Data We Collect

Nohu90 only collects personal data that is necessary for legitimate, stated purposes. Below are the categories of data we collect, along with further details:

Data CategoryExamplesRequirement
Identity DataFull name, Malaysian IC number, date of birth, genderRequired for KYC
Contact DataMalaysian phone number, email address, residential addressRequired for registration
Financial DataE-wallet account numbers (Touch 'n Go, GrabPay, DuitNow), deposit and withdrawal transaction recordsRequired for payments
Technical DataIP address, device type, web browser, operating system, session dataAutomatic
Usage DataGames played, session duration, betting records, bonus recordsAutomatic
Communication DataCustomer support chat records, complaints, feedbackWhere relevant

Usage Breakdown by Data Category Across nohu90 Operations

Identity Data
95%
Financial Data
100%
Technical Data
80%
Usage Data
70%
Communication Data
45%

* Percentages indicate how frequently each data category is used across nohu90 platform operations.

03

How nohu90 Collects Your Data

Nohu90 collects your personal data through several different channels. It is important that you understand when and how your data is collected:

  • During account registration: You actively provide your name, IC number, date of birth, Malaysian phone number, and email address when registering a new account on nohu90.
  • During KYC verification: Copies of identity documents such as a Malaysian IC or passport are collected to fulfil identity verification requirements prior to your first withdrawal.
  • During deposits and withdrawals: Payment method details such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, or CIMB Clicks account numbers are collected to process transactions.
  • Automatically during platform use: Technologies such as cookies, server logs, and device identifiers automatically collect technical and usage data each time you browse or use nohu90.
  • When contacting customer support: All communications via Live Chat, WhatsApp, or email with the nohu90 support team are recorded for quality control and future reference purposes.
  • Via third parties: In certain cases, nohu90 may receive verification information from authorised payment service providers or third-party identity verification bodies.
04

How We Use Your Personal Data

Nohu90 uses the personal data collected solely for legitimate and necessary purposes. We do not process your data beyond what is required. The following are the primary purposes for which your data is used at nohu90:

PurposeLegal BasisDetails
Member account managementContract performanceCreate, manage, and maintain your account on nohu90
Processing financial transactionsContract performanceDeposits, withdrawals, bonus payouts via Touch 'n Go, GrabPay, DuitNow, and others
Identity verification (KYC)Legal obligationComply with identity verification and anti-money laundering (AML) requirements
Fraud detection & preventionLegitimate interestProtecting the platform and its members from fraudulent activity, account misuse, and money laundering
Personalise your experienceLegitimate interestRecommending relevant slots, promotions, and VIP offers based on your play patterns
Service communicationsLegitimate interest / ContractSending important notifications regarding your account, transactions, security, and platform updates
Analytics & platform improvementLegitimate interestAnalysing usage patterns to improve the performance, security, and user experience of nohu90
Legal complianceLegal obligationMeeting the reporting and record-keeping requirements set out under applicable Malaysian law

Nohu90 does not use your data for automated decision-making that significantly affects you without human involvement. Every major decision — such as account verification and withdrawal reviews — is subject to review by qualified nohu90 staff.

05

Sharing Data with Third Parties

Nohu90 understands that sharing personal data is a sensitive matter that requires full transparency. We only share your data in limited situations and always with appropriate safeguards in place:

  • Payment service providers: nohu90 shares the necessary information with payment providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank (FPX), and CIMB to process your deposits and withdrawals. This sharing is strictly limited to what is required for the transaction in question.
  • Game providers: Minimum required account information may be shared with game providers such as Pragmatic Play, Evolution Gaming, and Microgaming for game integration and jackpot tracking purposes.
  • Security technology provider: Technical and usage data is shared with third-party fraud detection providers engaged by nohu90 to protect our platform and members.
  • Legal requirement: nohu90 will disclose personal data to the relevant authorities when required by Malaysian law, court order, or in the course of a legitimate criminal investigation.

Nohu90 has never sold, leased, or disclosed your personal data to advertisers, marketing companies, or any third party for their own marketing purposes. This is a principle we will never compromise on.

06

Nohu90 Data Security Measures

Nohu90 continually invests in its cybersecurity infrastructure to ensure your personal data is protected at the highest achievable standard. Our technical and organisational security measures include:

  • Data encryption in transit: All communications between your device and nohu90 servers are encrypted using TLS 1.3 protocol with 256-bit SSL certificates
  • Stored data encryption: Sensitive data, including financial information and KYC documents, is stored in encrypted format using AES-256 standards
  • Role-based access control: nohu90 staff may only access the data required for their specific responsibilities — the "least privilege" principle
  • Regular security audits: Security audits and penetration testing are conducted periodically by independent cybersecurity firms
  • 24/7 Monitoring: Automated monitoring systems operate around the clock to detect suspicious activity and intrusion attempts
  • Incident response procedures: nohu90 has clear, practised procedures for handling any data breach, including notifying affected members within 72 hours of confirming the incident

While nohu90 takes all reasonable steps to protect your data, absolute security in a digital environment cannot be guaranteed. We encourage you to take personal protective measures as well, such as using a strong, unique password and never sharing your login credentials with anyone.

07

Data Retention & Deletion

Nohu90 does not retain your personal data longer than necessary for the purposes it was collected, or as required by applicable law. Below is nohu90's data retention policy:

Data TypeRetention PeriodJustification
Identity & KYC data5 years after account closureMalaysia AML/KYC legal requirements
Financial transaction records7 yearsIncome Tax Act and financial legislation requirements
Usage data & logs13 monthsAnalytics, security, dispute resolution
Support communication records3 yearsDispute resolution and quality control
Marketing data (where permitted)Until consent is withdrawnBased on user consent

Once the retention period expires, your data will be securely deleted or anonymised (stripped of all personal identifiers) so that it can no longer be linked to you personally. You may also request early deletion by contacting our privacy team — requests will be processed subject to any applicable legal retention requirements.

08

Your Rights Regarding Personal Data

As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by nohu90. nohu90 is committed to facilitating the exercise of these rights promptly and without undue obstacles:

Right of Access
You have the right to obtain a copy of the personal data we hold about you. Requests will be fulfilled within 14 business days.
Right to Rectification
You may request that we correct any data that is inaccurate or incomplete. Please contact nohu90 support with supporting evidence for the correction.
Right to Erasure
You may request the deletion of your personal data when it is no longer needed, subject to legal retention requirements.
Right to Restrict Processing
You may request that nohu90 restrict how we process your data under certain circumstances as defined by law.
Right to Object to Processing
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Data Portability Right
You may request a copy of your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact nohu90's Privacy Officer via email at privacy@nohu90-win.com or through nohu90 customer support. Requests will be acknowledged within 3 business days and resolved within 30 calendar days.

09

Nohu90 Cookie Policy

Nohu90 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse nohu90. We use three categories of cookies:

  • Essential Cookies

    Cookies required for the core operation of nohu90 – including login authentication, session security, and language preferences. These cookies cannot be disabled, as the platform will not function correctly without them.

  • Analytics Cookies

    Cookies that help nohu90 understand how players use the platform — which pages are visited most, which games are most popular, and where players encounter issues. This information is used to improve the platform. You may opt out of these cookies through your browser settings.

  • Preference Cookies

    Cookies that allow nohu90 to remember your preferences (such as your favourite game types) in order to deliver a more personalised experience. The use of these cookies is subject to your consent.

You may manage or delete cookies at any time through your web browser settings. Please note, however, that disabling all cookies may affect certain features on the nohu90 platform.

10

Children's Privacy

Nohu90 is an adult entertainment platform exclusively for individuals aged 18 and above. nohu90 does not knowingly collect or process the personal data of children under the age of 18.

If you are a parent or guardian and believe that your underage child has registered an account on nohu90, please contact us immediately at support@nohu90-win.com. nohu90 will take immediate action to delete the account in question and all associated data.

Nohu90 employs age verification during registration and throughout the KYC process. Any account found to belong to an individual under 18 will be terminated immediately without exception, and all balances will be returned to the legal guardian in accordance with established procedures.

11

Amendments to This Privacy Policy

Nohu90 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, legal requirements, or other operational reasons. Amendments take effect upon publication of the updated version on the nohu90 website.

For material amendments — such as changes to the types of data collected or how we share data — nohu90 will notify you via the email address registered to your account at least 14 days before the changes take effect. This gives you sufficient time to review the updates and decide whether you wish to continue using the nohu90 platform.

The "Last Updated" date at the top of this page is always kept current to reflect the latest amendment. We encourage you to review this page periodically.

12

Contact the nohu90 Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how nohu90 handles your personal data, please contact our nohu90 Privacy Officer:

Contact ChannelsDetailsResponse Time
Privacy EmailPrivacy@nohu90-win.com3 business days
General Support EmailSupport@nohu90-win.com24 working hours
Live ChatAvailable on the nohu90 platformImmediate (24/7)
FAQnohu90 FAQ PageAvailable

Nohu90 takes every privacy-related complaint seriously. If you are dissatisfied with our response after contacting the nohu90 Privacy Officer, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory authority for PDPA in Malaysia.

Your privacy is more than a legal obligation to nohu90 – it is a core part of our commitment to being a platform you can genuinely trust. Thank you for entrusting nohu90 with your personal information.

🔒🤝🌟

Your Data Is Safe at nohu90 – Register with Confidence!

With 256-bit SSL security, Malaysia PDPA compliance, and a firm commitment to never selling your data to third parties, nohu90 is a platform you can trust completely. Join over 500,000 members who play safely and securely at nohu90.

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